Error message

AC10 Motor encoder %.2s defective

C300 Zn track %.2s error

C310 Z1 track %.2s error

Cause of error

- Motor encoder contaminated or defective
- Cable defective
- Encoder input defective on the control
- Signal connector: Poor contact or penetration of humidity
- Humidity has entered the motor
- No encoder signal available
- Interruption in motor encoder cable
- Signal amplitude of motor encoder is missing or too small

Error correction

- Inform your service agency
- Check the motor encoder connection
- Check the motor encoder
- Check the amplitude of the encoder signal